Hi, I'm Ilana
I started Insight Admin for the clinicians drowning in everything that isn't clinical work.
Somewhere between the invoicing, the inbox, the rebooking and the Medicare claims, a lot of brilliant practitioners lose the hours they meant to spend with their clients, or on themselves.
I'd seen it up close: capable, caring people quietly buried in admin that had nothing to do with why they trained. So I built Insight Admin to take it off their plates properly.
With a Bachelor of Psychology and having supported 40+ clinicians since, I understand the practice side as much as the admin side. Now I look after the behind-the-scenes for psychologists and allied health practitioners across Australia, so they can stay where they're needed most, in the room.
I treat your practice like it's my own, because for the time we work together, it basically is.
One-to-one, always
You get the same dedicated VA who learns your practice and your people. No rotating team, no re-explaining yourself every week.
Genuinely human
Warm, personable and easy to talk to, your clients feel it in every interaction, and so do you.
Discreet & professional
We work as a seamless extension of your practice. Your clients simply experience familiar, reliable support.
Australian-based
Real people with local understanding of Medicare, DVA and NDIS. No offshore call centres, ever.
Who we help
Made for psychology & allied health.
We specialise in mental health and allied health practices, so we already speak the language of Medicare mental health plans, DVA, NDIS, intake, rebooking and the rhythm of a clinical calendar. Whether you're a solo practitioner just starting out or a growing multi-practitioner clinic, we scale to fit.
